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Do It Online

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Keep your contact details up to date

If you have registered for Patient Access, you can update your details online. If you have not yet registered for this, please send any change of address or contact details to us in writing or fill out one of our change of details slips at reception.

Access to your own medical records is available using patient access. You will need to register for this service even if you are already registered to make appointments and order prescriptions.

Patient Information Leaflet - Please ensure you read this before you apply for Medical Record Access.

Click here to download the Patient Access registration form which you will need to complete and return to reception along with TWO pieces of ID, one piece of photographic identification and one recent non photographic correspondence (e.g. bank statement etc, please note, we are unable to accept utility bills) to complete the registration process.

Proxy Access to Online GP Services

If you would like to have the facility to book appointments, request prescriptions etc for a dependant, for example a child or elderly parent we are now able to arrange a patient access by proxy account.

In order for us to arrange this, it is necessary for the person giving permission and the representative to complete the form, signing to give consent. If the patient does not have capacity to consent to proxy access and it is considered to be in the best interests of the patient Section 1 of the form may be omitted.

Click here to download the Patient Access Proxy registration form which you will need to complete and return to reception along with TWO pieces of ID , for the representative(s), one piece of photographic identification and one recent non photographic correspondence (e.g. bank statement etc, please note, we are unable to accept utility bills) to complete the process.

Please allow 7 working days whilst we approve your application.

GP Online Service

We are currently testing out this new facility for online health advice via Patient Access. Patients can check symptoms and be signposted to web-based information about their condition. The Online Health Advice feature gives access to a wealth of medical information including articles and videos.

By filling in a simple health enquiry form, patients can read information on how to treat their symptoms and what to do next. The form will then come through to the surgery who will review the information provided and respond within 48 hours. If the information provided by the patient indicates an urgent need for medical attention, they will be directed appropriately.

How does it work?

  1. Sign into or register for Patient Access at www.patientaccess.com 
  2. Search for your symptoms or condition and select the results that match
  3. Read through the relevant health information and guidance tailored to your results
  4. Once you’ve read the advice, if you still need help, submit the details through the online form and a relevant staff member at the surgery will review it
  5. They will then advise if you need to contact elsewhere (999, NHS 111 or your pharmacy) based on your symptoms.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website