The online booking service has now resumed. The appointments will all remain as telephone appointments as instructed by NHS England; however the clinician will bring in any patients who require a face to face assessment and on discussion with the patient.
There are now a limited number of on-line pre-bookable appointments for each GP.
Thank you to all our patients for bearing with us during this unprecedented time however if you are unable to get through to the practice,
please call NHS 111 for medical advice.
Online booking is also still available for:
- Blood tests in the practice
- Smear tests in the practice
- Medication reviews with a member of the pharmacy team by telephone appointment only
We would kindly ask that these slots are not booked for any other reason as we will have to rearrange the appointment.
The practice has blood test appointments available for on-line booking, however if you would prefer to attend the Royal Berkshire Hospital, then please follow this link below. The appointments now need to be booked in advance and the patient needs to create an account to do this.The previous walk in blood clinic at the RBH has been suspended at present.
Please note: All patients who attend for a blood test at the University Medical Group or at the Royal Berkshire hospital must have spoken to a doctor first in order for a test request form to have been generated.
To make an appointment to see a doctor or nurse you can book online via the link at the top of this page (requires registration).
You may also telephone 0118 987 4551 or come into the health centre.
In general a GP can only deal with one problem in a standard 10 minute appointment. If a patient needs to discuss more than 1 problem they should book a double appointment to allow time for this. If you have 2 small issues the GP may be able to deal with these in a standard 10 minute appointment but please mention this at the start of your consultation.
When you book you will be asked to state briefly the nature of your appointment to enable us to direct you to the most appropriate member of the health care team.
You can also make an appointment to speak to a doctor or nurse on the phone by calling 0118 987 4551.
Important information for telephone consultations during extended hours
If your telephone appointment is after 6.30pm Monday to Friday or on a Saturday morning and you miss the call, you will not be able to phone the practice back as the switchboard is closed during our extended opening hours so please ensure you are available to take the call.
If you have an urgent problem you should phone us as early as possible as we always release some appointments for patients who need medical attention on the same day. We ask you not to arrive unannounced at the health centre unless the matter is extremely urgent.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.